Manage Technology

NEW’s technology team can act as your organization’s external IT Department, helping you meet your current needs and plan for the future. Think of us as your Chief Technology Officer and Network Administrator rolled into one. We’ll help you build your IT infrastructure and use the resources you have more effectively so you can do more with less. Services include:

We start with an expert inventory and review of your IT systems, business practices, and technology needs, including communications and database capabilities. Emphasis is on tailored, flexible solutions that allow for conservation of equipment and resources as much as possible without sacrificing performance.
After assessment, we install software and equipment, handle data transfer, configure workstations and printers, provide ongoing maintenance, and unlimited trouble-shooting.
Our team monitors your systems from our offices, and can solve most problems remotely. We can also help make your system securely accessible from ANY remote locations so that your staff has more resources in the field and at home.

NEW can also back up your entire server every night to a data center so that your information remains safe and secure.

While IT support is an integral part of our service, our goal is to minimize IT assistance by training staff to be self-sufficient technology users. As an extension of our IT consultation and support, NEW trains staff on system use, email functionality and other skills.
NEW can setup and migrate your organization to web-based email services that will put your communications on par with businesses, universities, and governments. Enhanced email capabilities, project management tools, and an integrated calendaring system help you organize staff and programs, increase productivity, and move you away from expensive onsite email servers.
Cultivate donors and manage all your fundraising activities with a powerful, intuitive, and affordable software package. NEW’s IT team can install a powerful solution, migrate data from your current donor management system, and provide training and ongoing support to your staff.
  • Server management and software updates
  • Fast, reliable terminals with full networking capabilities
  • Easy remote access to desktop, files, and applications
  • Secure file sharing for all users within an organization
  • Secure, automatic data backup
  • Comprehensive training for staff
  • Dependable IT support (including crisis management and prevention)
  • Powerful email, shared calendar, and office productivity tools
  • Server management and software updates
  • 50-75% reduction in overall IT costs, including software, equipment, maintenance, and support
“In a world driven by confusing, complicated, and constantly changing technology, it’s comforting to know that we can always count on the support of the npServ team. They are extremely knowledgeable, quick to respond, courteous, and go the extra mile to help solve all of our technology issues. I can’t imagine running an office without them!” – Pam – Michigan League of Conservation Voters
To begin a discussion about how NEW’s consultative services can help your organization reach its goals, contact NEW by phone at (734) 998-0160 or fill out the form below.
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