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Dear Friends of NEW:

It's that time of year again. Fall is quickly approaching and we'll soon see change all around. The way we see it, change is good and we want you to be a part of it. At NEW we believe communities are improved by enhancing the organizations that serve them. What better way to strengthen an organization than to put dedicated, talented people on its board of directors?! 

NEW_FIS10_WEB 2Join us for our upcoming board matching event Fall Into Service  that will introduce professionals and community members to Detroit area nonprofits.  Similar events have resulted in successful matches of over 100 people to committees and boards in Greater Wayne and Washtenaw counties in less than two years. 

As the leaves begin to fall, we want to remind you to Fall Into Service on Thursday, October 21st from 5-9pm.  Individuals seeking board service may register online for a small fee.  Organizations wishing to participate must contact Yodit Mesfin Johnson (ymesfin at new.org; 734-998-0160 x 238).  Fall Into Service is being hosted by the Arts League of Michigan at the Virgil H. Carr Arts Center and is sponsored in part by the DTE Foundation, United Way of SE Michigan and First Investors.

IT support, board development, information resources, office/meeting space.  What can NEW do for you?  Call
734-998-0160 or 313-887-7788. 
If you are having difficulty viewing this email see NEWSNOTES online.

September 2010
In this issue
 

LEAD STORY

AnchorImplementing Operational Performance or Capacity Improvement Projects
by Rosemary Bayer and Lee Gorman


It's September - back to school, and a great time to learn more about action plans for capacity and operational improvement projects!
By now, you have completed your organization’s strategy; you have an inspiring mission and vision; and you have already assessed your operational performance, identifying some areas where you could implement performance and/or capacity improvements.  You have even analyzed the value of doing those improvements, and prioritized the list of potential projects.continuous improvement

Last month we talked about creating action plans to implement your strategy or some of your new strategic initiatives. This month we’ll focus on implementing the operational performance improvement projects you identified and prioritized.

For the most part, implementing operational performance or capacity improvement projects is the same as was outlined last month for your strategic action plans.
To recap from last month and get started on this phase:

1) Write your goal for each initiative on the top of each page (never lose sight of the end goal!).
2) Write down the tasks or actions you will need to accomplish the goal.
3) Add timing and who is responsible for each task or action.
4) Add how you will measure success or completion of each task or action.
5) Write down how you will track your progress, and how you will keep other stakeholders informed of progress.
6)
Execute!                                                                                                                                                        Continuous Improvement    

 Continue article

EVENTS AND ANNOUNCEMENTS

Community Forums: The Detroit Strategic Framework
Tuesday, September 14 - Wednesday September 22
Various Locations

Mayor Bing called on all Detroiters earlier this year to join him in developing the Detroit Strategic Framework: “We have an opportunity to reinvent Detroit like never before. Every Detroiter has a voice and a role in this process.”  Five meetings will be held at various locations beginning Tuesday, September 14 through Wednesday, September 22. See the schedule here.  Be part of the discussion to plan for a stronger city.

Michigan Nonprofit Day
Tuesday, September 21, 8am-5pm
Radisson Hotel, Lansing
Cost:  MNA members, $70, non-members $85, students $45

 Michigan_state_capitol    Nonprofit Day is our sector's premiere statewide public policy gathering.  This special opportunity brings together nonprofit leaders and policymakers in Lansing to receive updates and engage in dialogue on public policy issues that are important to Michigan’s nonprofit sector. Get some insight on the shifting political landscape in Michigan and how it might impact your organization and clients. Gubernatorial candidates Virg Bernero and Rick Snyder, as well as candidates for Lieutenant Governor, Attorney General and Secretary of State are invited; coffee is guaranteed!  MNA encourages all nonprofits to be engaged in advocacy and promoting civic engagement.  Take this opportunity to tour our impressive State Capitol building.  More information.

 

NEWtinyscaleGet Connected: Navigating Today’s Media - Detroit
Tuesday, October 5, 3pm-5pm
Hannan House, 4750 Woodward, Detroit
Cost: $10 with online registration.

Hear from a panel of media representatives, including Crains Detroit Business, the Detroit News, ShawneTV, and Model D web magazine. Learn how best to get your story across to the public. Now that newspapers are evolving, how do we best communicate with clients, donors and funders?  Come network and meet those who blog in the Southeast Michigan nonprofit world.

Michigan Museums Association Annual Conference
Tuesday, October 5 - Thursday, October 7
Radisson Hotel, Kalamazoo 
More information.

Nonprofit Capacity Building Conference
Thursday, October 14, 9am - 3pm
Eastern Michigan University Student Center, Ypsilanti
Cost:  $35, breakfast and lunch included.

With the theme "increasing sustainability and reinventing nonprofit organizations," this gathering will focus on small to mid-size organizations.  Gain knowledge in financial management, governance and leadership, fundraising, strategic planning, and evaluation. More information

 NEWtinyscaleFall into Service NEW_FIS10_WEB
Thursday, October 21, 5-9pm
The Arts League of Michigan, Virgil Carr Arts Center, Detroit

The matching event of the year! People interested in board service will do lightning round meetings with nonprofits looking for new board members. Individuals may register online. Organizations wishing to participate must contact Yodit Mesfin Johnson (ymesfin at new.org; 734-998-0160 x 238). There will be a selection process, as space is limited to 20 groups.  More information.

NEWS YOU CAN USE

Community Foundation Proposal Deadline:  Wednesday, October 6

The Ann Arbor Area Community Foundation (AAACF) and the Community Foundation of Plymouth (CFP) have set a deadline of Wednesday, October 6 for accepting fall grant applications.  CFP is a geographic affiliate fund of the Ann Arbor Area Community Foundation, and benefits from AAACF's professional program staff, fund management and investment expertise.  Applicants to either foundation are encouraged to contact AAAF's Vice President Martha Bloom (mbloom at aaacf.org,  734-663-0401).  More information.

Fresh Start Program Matches People and Organizations for Short-Term Projects

The United Way of Washtenaw County has partnered with Knowledgecrush, Inc. to provide opportunities for people who are trying to restart and refresh their lives. The Fresh Start program brings entrepreneurs who can outsource small, short-term projects to professionals who are currently unemployed or underemployed. For organizations that cannot afford a full-time or even a half-time person, this programs connects them to professionals ready to work. For professionals, these projects provides support while they are in search of full-time employment. Knowledgecrush will provide access to career training and development workshops as well as a private networking community for ongoing peer support. The United Way of Washtenaw County will provide connections to resources for additional support such as food, housing and counseling. The cost to participate is minimal: ($5 + 3.25%) and project budgets starts at $25.  Learn more.

Small Employer Health Credit

Smaller nonprofits may be eligible for a new tax credit in 2010 if they provide health insurance coverage to their employees. Get more information from the Council of Nonprofit Organizations.  Your organization may be eligible to get tax credits immediately.

Reduced Prices on Goods of All Kinds

In the market for paper clips or astroturf?  Sign up for reduced prices on a wide array of items at U.S. Communities.  This is a nonprofit government purchasing cooperative that reduces the cost of goods and services for participating agencies by aggregating their purchasing power nationwide.  Nonprofits are invited to participate along with government entitites. Registration is free and there are no restrictions on the amount or size of an order.  Cleaning supplies, photocopiers, basketballs . . . you name it!

The  Effect of the Economy on the Nonprofit Sector: A June 2010 Survey

Public charities and private foundations continued to take a beating during the first five months of 2010. Some 40 percent of participants in GuideStar's first nonprofit economic survey for 2010 reported that contributions to their organizations dropped between January 1 and May 31, 2010, compared to the same period a year earlier. Another 28 percent said that contributions had stayed about the same, and 30 percent stated contributions had increased.  Read more.

Voter Engagement

The Michigan Participation Project is dedicated to expanding the role of Michigan nonprofits in voting and elections.  Find fact sheets, "how to" toolkits, training opportunities and more.

UPCOMING TRAININGS

NEWtinyscaleServing on Nonprofit Board: BoardConnect Candidate Training      Diana Kern teaching  
Wednesday, September 15, 9am-noon
Hannan House, 4750 Woodward, Detroit
Cost: $50 with online registration.

Learn what is expected of you as a board member.  Get help to find the right organzation so you can give back to your community.

Introduction to Online Storytelling - Webinar
Wednesday, September 15, 1-2:30pm ET
Society for Nonprofit Organizations
Cost: $99, $69 for SNPO members

No additional fee for multiple participants at the same location. More information.

Cultivating Stakeholders: Inclusiveness as a Planning Strategy- Webinar
Wednesday, September 15, 1pm ET 

NonprofitWebinars.com offers this free learning experience online.  More information and registration.

Arts Organizations: Participate in the Cultural Data Project -- Free training session
Thursday, September 16, 10am 
Ann Arbor District Library

Friday, September 17, 10am
Arab American National Museum

The Michigan Cultural Data Project (Michigan CDP) is a powerful online management tool designed to strengthen arts and cultural organizations.  This unique system allows users to track their own financial and programmatic performance over time and to benchmark themselves against comparable organizations in specific disciplines, geographic regions and budget sizes.

There is no cost for arts and cultural organizations to participate in the CDP. A statewide coalition of funders has provided the leadership support for the Michigan CDP as a service to the field and to advance the arts in Michigan and nationally.  More information.

IRS Workshop for Small and Mid-Sized 501(c)(3) Organizations
Wednesday, September 22 or 23, 2010 (one-day workshop offered twice), 9am-4pm
Lawrence Technological University, 21000 W Ten Mile Rd, Southfield, MI
Cost: $45

This introductory workshop is designed for administrators or volunteers who are responsible for an organization's tax compliance.  Presented by experienced IRS Exempt Organizations specialists.  More information and registration.

NEWtinyscale Building Your Board 
September 23, 3pm-6pm
NEW Center, 1100 N Main St., Ann Arbor
Cost: $50 with online registration.

Covers important aspects of recruiting new members for a nonprofit's board of directors including recruitment planning, identifying and cultivating candidates, and electing new members.

Two-Day Grant Training in Detroit
Grantwriting USA
Thursday and Friday, September 23 and 24, 9am-4pm each day
Location: Southeast Michigan Council of Governments
535 Griswold Street, Suite 300, Detroit
Cost: $425


This two-day training is applicable to grant seekers across all disciplines.  More information and registration.

NEWtinyscale Google Apps for Nonprofits 
Wednesday, September 29, 3-5pm
Detroit Hispanic Development Corp, 1211 Trumbull, Detroit
Limited to 25 workstations plus 5 laptop users.
Cost: $10   Register online.


Google offers a variety of free and affordable tools and services for nonprofits. Come learn how to improve your productivity.

NEWtinyscaleGoogle AdWords for Nonprofits
Thursday, September 30, 3-5-pm
Hannan House, 4750 Woodward, Detroit
Cost: $10 with online registration.

Learn how to sign up for a free "Google Adwords" account and use it to raise more money and attract more supporters.

Week-long Grantsmanship Training Program
The Grantsmanship Center
Monday-Friday, October 4-8
The Judson Center, Royal Oak
Cost: $895

More information and registration.

NEWtinyscaleGet Connected: Navigating Today’s Media - Detroit
Tuesday, October 5, 3pm-5pm
Hannan House, 4750 Woodward, Detroit
Cost: $10 with online registration.
 
Hear from a panel of Detroit media representatives, including Crains Detroit Business, the Detroit News, ShawneTV, and Model D web magazine. Learn how best to get your story across to the public. Now that newspapers are evolving, how do we best communicate with clients, donors and funders? Come network and meet those who blog in the Southeast Michigan nonprofit world.

NEWtinyscale Google Apps for Nonprofits
Wednesday, October 6, 3-5pm
Detroit Hispanic Development Corp, 1211 Trumbull, Detroit  
DHDC Main Logo 4
Cost: $10 with online registration.

Google offers a variety of free and affordable tools and services for nonprofits. Come learn how to improve your productivity.

NEWtinyscaleAnatomy of an Online Fundraiser (Detroit)
Thursday, October 7, 9am-noon
Hannan House, 4750 Woodward, Detroit
Cost: $50 with online registration.

Get past that paypal button and make your nonprofit heard above the noise.

NEWtinyscaleGoogle AdWords for Nonprofits (Detroit)
Thursday, October 7, 9-11am
Hannan House, 4750 Woodward, Detroit
Cost: $10 with online registration.

Learn how to sign up for a free "Google Adwords" account and use it to raise more money and attract more supporters. Unleash the power.

NEWtinyscaleGoogle AdWords For Nonprofits (Detroit)
Thursday October 14, 9-11am

Hannan House
4750 Woodward Ave.
Cost:  $10 with online registration.

NEWtinyscale Serving On A Nonprofit Board : BoardConnect Candidate Training (Ann Arbor):
Tuesday, October 19, 9am-noon

Cost: $50 with online registration.

NEWtinyscale Google Apps For Nonprofits  (Ann Arbor)
Wednesday, November 10, 9-11am

Washtenaw Intermediate School District Tech Lab
1819 S Wagner Rd, Ann Arbor
Cost:  $10 with online registration.
 

Bulletin Board

Office Space Available NEW Center

Tired of working out of your basement? Rent space at the NEW Center in Ann Arbor. There
is one office suite open as well as one furnished work station. Contact Lia Stevens
(lstevens at NEW.org 734-998-0160 x 209).

 

Need Volunteers?

The Professional Volunteer Corps (PVC)  is looking for projects for November and December in the Washtenaw County area. They generally bring 6 to 15 volunteers to work for 2 to 4 hours. Contact Walter Cramer (wfc at mintsol.com 734-997-7000) to see if PVC can help your organization.


Small Nonprofits Take Heed!  In the past, 501(c)(3) organizations earning less than $25,000 a year were not required to file with the Internal Revenue Service. That changed in 2006 and small organizations that have not filed for the past three years are in danger of losing their tax-exempt status. The Internal Revenue Service is providing a one-time relief program for small nonprofits and extending the deadline for filing to October 15, 2010.  Check to make sure your organization is not on this list.  The online e-postcard or 990N is easy to submit.  More information.  

Implementing Operational Performance or Capacity Improvement Projects cont.

Since we are focused now on operational improvements, we want to (and can!) add more specifics to help you make sure you are actually improving, or to correct so that you either improve or drop the project entirely. Since typically you can complete performance improvement projects in less time than a full strategy, you can get interim measures and make quick decisions about the full project earlier — before you spend a lot of time and money. You will often be able to test pilot implementations, giving you the ability to do minor corrections, major rework, or even take another look at whether this is the right project at this exact time for you. While this may seem like extra steps, it will lead you down the most efficient path, saving time and money in the long run.

Execute!

6) Execute in a small test, or pilot, way if possible.
7) Measure the results of this test implementation. Is the process you were fixing now faster? Are you giving that person back 4 hours per week as expected?
8) Assess:

a. If the results of this small pilot implementation are far from what you expected, it’s time to go back and review the June and July columns. Either change your expectations for improvement, change your list of tasks, or drop this project and move on to another on your high priority list. Remember, it is much better to learn now that you are going awry, before you get too invested and can’t give it up!
b. If the results are at, near or better than expected levels, continue to roll the improvements in over the full scale of the project. Remember to keep taking your pulse, do your measurements, stay on track. It’s far less costly to adjust along the way than have to redo or restart later!

Verification

Lastly, we move into the verification phase.
The one thing to remember is that this is a circular process that now goes on forever.

9) Measure Improvements and verify your results. (Don’t forget to communicate your success!)
10) Incorporate what you have done into your ongoing performance improvement process.
11) Use your performance improvement process to review and assess on a regular schedule for future improvements –-- always striving for continuous improvement.


Next month we will shift gears a bit, and talk about the importance of earned income and social enterprise for long term sustainability and predictability.

See you then!

Rosemary and Lee

Rosemary Bayer is Chief Inspiration Officer for ardentCause, L3C, a company dedicated to helping nonprofits increase capacity through operational performance improvement and the adroit use of technology. She has 25 years in the Information Technology industry, and excels at inspiring varied groups of people to pursue a common vision, as well as problem-solving and inventing. Experienced in both for-profit and not-for-profit ventures, she was a founder of the nonprofit Michigan Council of Women in Technology (now 650-plus members) and founder and president of the MCWT Foundation.

Lee Gorman,the founder of Barton Consulting Services, LLC, is an insightful, results-oriented executive with over 25 years of diverse experience in strategic planning, product planning, implementation and leadership. She has particular expertise in assisting organizations to understand and articulate their missions, visions, and values statements, and then to develop specific goals and strategic priorities. She has demonstrated this proficiency in health care, educational, automotive, and other for-profit and non-profit businesses.

Thank you to supporters of NEW
Ann Arbor Area Community Foundation
Community Foundation for Southeast Michigan
DTE Energy Foundation
The James A. & Faith Knight Foundation
The Lloyd and Mabel Johnson Foundation
Online Tech
The Power Foundation
Washtenaw County
W.K. Kellogg Foundation
The McGregor Fund
Special thanks to NEW's founding partner
the McKinley Foundation
---------------
NEWSNOTES is proud to celebrate eight years of providing information to the nonprofit community.
If you have news to share, please send to agladwin at new.org
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