Dependable Computers and Servers

Benefits and features include: • Fast, reliable terminals with full networking capabilities • Easy remote access to desktop, files, and applications • Secure file sharing for all users within an organization • Secure, automatic data backup • Systems for ensuring HIPAA compliance • Comprehensive training for staff • Dependable IT support (including crisis management and prevention) • Powerful email, shared calendar, and office productivity tools • Server management and software updates • 50-75% reduction in overall IT costs, including software, equipment, maintenance, and IT support

“The npServ team is quick to respond and resolve the problem – that definitely helps us keep our clients happy.” – Leon Golson, HIV/AIDS Resource Center (HARC)

Technical Assessment
We start with an expert inventory and review of your IT systems, business practices, and technology needs, including communications and database capabilities. Emphasis is on tailored, flexible solutions that allow for conservation of equipment and resources as much as possible without sacrificing performance.

Setup and Rollout
After the initial assessment, we install software and equipment, handle data transfer, configure workstations and printers, and provide training, ongoing maintenance, and unlimited trouble-shooting. While IT support is an integral part of our service, our goal is to minimize IT assistance by training staff to be self-sufficient technology users.